About

A small, independent shuttle service

A small, independent shuttle service offering competitive rates for airport transfers across the Wakatipu Basin. Eco-friendly vehicles and professional drivers, seven days a week.

Eco-friendly vehicles

We operate eco-friendly vehicles across the Wakatipu Basin.

Professional drivers

Every transfer is driven by a professional driver.

Seven days a week

Our shuttle service runs seven days a week.

Contact

Get in touch

If your driver has not arrived

+64 27 370 7682

Address

37 Rere Road, Queenstown, Otago 9300, New Zealand

Find us

Where we are

Conditions

Conditions of carriage

These conditions apply to every Z-QTN Shuttles Queenstown booking.

Cancellations & Refunds

  • All booking cancellations will incur a minimum cancellation fee equating to 15% of the scheduled fare amount.
  • Passengers who fail to appear are charged 100% of the fare, unless the flight arrival time has changed or the booking is cancelled 60 or more minutes before travel.

Luggage

  • Shared ride passengers carry one standard international bag (23 kg maximum) and one carry-on bag at no charge.
  • Extra items are charged at $8.00 each.

Passenger Requirements

  • Passengers must be ready 10 minutes before the scheduled pickup time.
  • Passengers must be contactable by phone within 2 hours prior to the service.
  • Children under 13 must be accompanied by an adult aged 18 or over.

Unacceptable Items

  • Valuables, fragile goods and electronics are not accepted unless pre-approved in writing.
  • Dangerous goods — including explosives, flammable materials and weapons — are not accepted unless pre-approved in writing.

Liability

  • Our liability is limited to the lesser of the proven damages or the amount paid for the service.

The summary above is a short form of our full conditions. Read the Terms and Conditions of Travel.

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